We like to feel that we offer the very best service to our customers.  Here are some of the comments we have received, having asked the following question in our survey -

"Finally, do you have any comments you would like to make that may improve our service to you in the future?"

March 2010

"Having never hired before I was note sure what condition the cameras would be in but I was delighted with the presentation that it arrived in and the quality of equipment and the service from the very beginning it was faultless. I hope this is a start of a long client relationship. Once again, thank you." Jeremy Robin, Essex

"Lady on the phone was excellent - keep up the high quality of your customer service: it's very good indeed." Dr Keith Milmer, Beds

"Excellent service. Really reliable." Chris Chin, Beds

February 2010

"I doubt that the service could be improved - it is always exceptional." Phil Palmer, Edirol

"I found your company as good as it comes for hiring online." James Price, West Midlands

"Still the easiest company to hire from and at a good price, no faffing around with dispatch companies. It's all made very easy for the customer." Clive Worden, Leicestershire

"Excellent Service!" James Pratt, West Yorkshire

"Excellent level of customer service; knowledgeable, friendly and extremely helpful throughout." Mark Hand, West Midlands

"The only problem with your service is that it is cheaper for me to continue hiring a lens from you for my holidays rather than buying one... the problem with that... I want to own it... the lens was fantastic and my pictures are great. I nearly didn't send it back :-) You offer great value for money and brilliant service. Thank you." Jenny Garner, Surrey

"As efficient as ever." Andy Toman, Burton on Trent

"I collected the item myself the same day I rang them as I love in the area. The staff were amiable, efficient and very professional. They know about the stuff they are hiring. I was so impressed and they even let me make a phone call from their land line as my mobile broke down! Thanks so much." Tomek Henke, East Sussex

"Amy and the rest of the team were really helpful whenever I called with questions. Excellent service from start to finish." Johnathon Brock, Wiltshire

"I always had very friendly and very professional service from the Hireacamera team. They are great and I'll keep using Hireacamera always." Marcio Suster, London

"Excellent service from a professional company. I will certainly be using your cameras again!" David Elmer, Northgate High School, Suffolk

January 2010

"Once again it was a great service." Michael McGuinness, Cambridgeshire

"None, all perfect!" Lewis J Houghton, Midlothian

"Very friendly, courtious and helpful staff who made a 1st time client feel at east." Hiten Ondhia, Leicestershire

"Very helpful staff - fast availability and equipment was of excellent quality." Mark Brown, Kent

"Excellent and helpful customer services, would not hesitate to use the company again." Ray Waterhouse, Manchester

December 2009

"Excellent service. Very helpful and easy system to use." Andrew Cain, Shropshire

"Absolutely fantastic service and very competitive prices for the cameras. Easy peasy lemon squeazy." Chris Maclean, Surrey

"Very good service every time. Thanks" Struan Wallace, Essex

"No, I spoke to the boss re dust bunnies on the sensor the 5D Mk2. I understand the probs you have re this and transport and the steps you take to minimise this. He was happy for me to clean with the correct tools and procedure - problem solved. Result - 2 weeks happy shooting, no dust bunnies on return. I would certainly use you guys again." Richard Hall, Oxfordshire

"I like champagne and hope I win... Seriously - it's a great service at very competitive prices, with friendly staff. Thanks." Phil Knox, Purple Flame Media Ltd, London

"Phone service was incredibly easy with the staff all very helpful and cheery. Just what I expect when spending my money on something and the whole logistics were handled brilliantly and the equipment was as great. Thank you Hireacamera." John Eldridge, Dorset

"Keep it up." James Gillham, East Sussex

"I was very happy with all aspects of the order from choosing the equipment, making the order and receiving the items. I was extremely impressed with the delivery company and their good communications." Richard Briars, London

"This was my first visit to Hireacamera. The service along with the hired product was excellent. Many thanks and I look forward to returning again." Jason Smith, Oxfordshire

"We were very much satisfied with the equipment and indeed the excellent service from Messrs Hireacamera and their staff. Most diligent and the kind of treatment one expects from a truly professional company." Rod Munro, Aberdeenshire

"Have been really please with the service. Easy to deal with and good value." Kevin Williams, Servon Design Ltd, Berkshire

"I think you do a great job and have great staff to back you up. Keep up the good work and I will be using you in the future." Lionel D'Souza, Boeing UK Training and Flight Services, West Sussex

November 2009

"Couldn't have been easier to hire a camera from you. You were everything it said on the tin and Amy was very smart and responsible, good humoured etc." Jonathan Lovett, Surrey

"Very good service once again. We have used Hireacamera on and off for a few years for small projects we run - helpful, informative staff and a wide range of equipment. Very happy, will be using again in the future!" Bart Bauldry, Griffin Internet, Derbyshire

"We were very pleased with Hireacamera.com as we had used another company prior and they were not anywhere near the level of service you offered. Many thanks. 247 Recruit." Sophie Fry, 247 Media Network Ltd, Surrey

"For ease of collection of equipment - I have put excellent... although ti was messed up by Citylink (not your fault). The way in which I was able to organise it all with emails and clicking links was excellent. Many thanks." GJ Higgins, Hampshire

"Thanks very much for all of your help especially at short notice." Marie Llewellyn, Staffordshire

"The only fault was the collection by Citylink. Helpful staff at Hireacamera mean I will use again." Darren McKean, Dumfriesshire

"Once again, Hireacamera helped us deliver yet another professional production. A very reliable and trustworthy service. Thank you." Philip Adams, Northern Island

"As a first time customer, I found using Hireacamera very easy. When the product I needed wasn't is stock Amy was very helpful in recommending something else and explaining the difference." Sarah Forde, London

"Once again a great service!" Michael McGuinness, Cambridgeshire

"I have now hired a lens twice from your company and have had excellent customer service each time." Cathy Patterson, London

"Fantastic service as per usual. Never a hitch, thanks." Phat Ngo, Oxfordshire

"Nothing to add, the whole service was excellent. Amy, in particular, was extremely helpful, thank you." John Lloyd, West Sussex

"No, service was brilliant and staff were very helpful." Frances Bridge, Staffordshire

"You are great people to deal with" Nick Holloway, Kent

"One little snag - when hiring a lens, if you select an extender, there is no option to unselect it, or choose 'none'. other than that, top job!" Chris Bain, Cheshire

"The speed of service was excellent, Amy dealt with my order and was brilliant, nothing was a problem and she always delighted to answer my questions! I have used hire a camera before and will definitely be back again!" Louise Hayler, Northamptonshire

October 2009

"Great bonus to have you located so close to my address." John Lyte, East Sussex

"No, it was a very quick, easy and reliable service. Will use your service again and will recommend you to others." Keith Greenhill, Staffordshire

"Fantastic service, friendly staff really helpful and kind. Saved me and my colleague lots of stress editing with different camera images! Thank you so much." Daisy Bees, Somerset

"Lovely people providing a very helpful service, as was their insurance cover recommendation, which made the whole process hassle-free." Oliver Starkey, Manchester

"An excellent service supported by outstanding helpful staff. Thank you so much." Peter Garbutt, Wiltshire

"Good friendly service, no problems and good helpful staff." Struan Wallace, Essex

"Generally, Amy and Vicky at Hireacamera have been really brilliant. Kit is always in great nick and delivered promptly. We will always use you guys for future projects." Dom Baker, Poke London, London

"Nope, it was brilliant and I will be recommending you strongly to anyone I know who needs to hire a camera in the future." Adam Brinley Codd, London

"Once again, a very efficient service supported by extremely willing and helpful staff; thank you very much. Best wishes, Peter." Peter Garbutt, Wiltshire

"All round a great service - perhaps a confirmation that equipment has been returned safely and all is in order..." Derek Stubbs, Oxfordshire

"This is the first time in 30 years of business that I have needed to hire equipment. I will do it again, the whole experience was so easy and a very reasonable charge. Thank you for the chocolate mint - just a nice little touch!." Steve Earl-Davies, Cornwall

"The whole experience was as good as the first time I used you earlier this year - that is Excellent." Mark Colston, West Midlands

"Excellent friendly service." Harry Cruickshank, Woking

"Friendly, very knowledgeable staf who could not have been more helpful to a comparative novice like myself. The best service experience I have had for many a year. Well done!" Michael Blower, Nottinghamshire

"Customer service is excellent and the equipment is in almost new condition. I will hire from Hireacamera again." Gary Eastwood, East Sussex

"I thought this an excellent and efficient service with a wide choice of cameras and lenses. The friendly and efficient staff made the whole process painless and straightforward." Miranda Litchfield, West Sussex

"I think your customer service is fantastic - the website just needs updating." Richard Shepherd, Tunbridge Wells (We are in the process of doing this right now!)

"Good customer service - this means I will definitely be using your company again." Josh Newman, Cambridgeshire

"Amy and Vikki were both fantastically helpful, they gave us great advice on which to hire, and made the whole transaction seamless." Steven Jensen, Somerset

"First time user. Very helpful staff, gear in perfect nick. Certainly use again." Allan Staley, Oxfordshire

"Excellent service, very willing and helpful staff; I will be using you again very soon!" Peter Garbutt, Wiltshire

"It was a great experience throughout, the lens was perfect for the job and really raised my game. Thank you." Phil Tobitt, Essex

"First class service, friendly and helpful staff, chocolate in the case - what more can you ask for!" Andy Beach, West Midlands

"The only problem with the effortless service provided by Hireacamera was that I had to send my dream lens back! An easy to use faultess service, which I will definitely keep in mind for the future requirements." Eve Jones , Devon

September 2009

"Great service, very professional and did exactly what it said on the tin." Will Cook, London

"Excellent service and very cost effective as I was hiring a camera to film my wedding - camera and tripod where top notch equipment and easy for my brother to use at our wedding - delivery was prompt and on time - excellent service." Paul Griffiths, Belfast

"Your team are on the ball and extremely friendly and helpful." Duncan Youel, M2 Graphic Design and Communication, London

"Staff were incredibly helpful and knowledgeable and customer service was excellent." Michell Meredith, Torbay Council, Devon

"A very excellent service all round, from the camera itself to the staffs helpfulness in the face of my ignorance on certain subjects! Thanks guys" Richard Bradley, London

"Almost peerless customer service - couldn't do enough to help and really went that extra mile to help me out at very short notice. Simply superb!" Craig Holton, Hampshire

"Just keep doing it the way you are! Your staff are a total credit to the business!" Alex Cameron, Suffolk

"Thank you for the chocolate biscuit :) a lovely touch. I shall be recommending you to any one who shall listen." Kym Adams, Hampshire

"The service we received was brilliant. The staff were all very helpful and professional. The only hiccup was when the courier tried to deliver at an earlier time than we were advised. Your staff did their best to rectify the problem and we found a way round it. Jaine was really kind and helpful. We are booking again with you this weekend!" Brigid Armstrong, Surrey

"Was a really enjoyable experience and I will use you again." Kevin Aston, West Sussex

"Thank you so much for your incredible, faultless service - it was such a treat to deal with a reliable, efficient company for a change! Your customer service is nothing short of outstanding and everyone I dealt with there was friendly and extremely helpful.   From the confirmation emails to equipment checklists, pre-prepared return packages to your information-rich website... everything has been thought of to ensure that the customer has a smooth, hassle free hire of some of the best equipment available.   With a client list that reads like a "Sunday Times Top 100 List", I'm amazed how you are able to offer so much time and attention to smaller companies and even individuals... I cannot think of a single other company that could achieve this with your level of efficiency and excellence.   I very much look forward to hiring from you again as I know the process will be simple, easy and will fit around my work schedules perfectly... what a brilliant service!   Thank you so much! ." Steve Bryant, Suffolk

"Was a really enjoyable experience and I will use you again." Kevin Aston, West Sussex

"Excellent service, product delivered on time and the mint was a great touch." Rob Tibbles, Devon

"An excellent reliable firm and a pleasure to hire from! Thank You." Liz Flint, South Yorkshire

"Nope. Keep it just the way it is!" Geoffrey Yale, Hampshire

"It was a complete pleasure from start to finish hiring a Nikon D3 for the weekend. Excellant customer service and I would recommend Hireacamera to anyone." Caron De Kock, West Sussex

"First time I used your service, and found it to be excellent. The quality of the kit, it's packaging and the courier services were all excellent. Amy Harcourt was a pleasure to deal with." Tim Marshall, Newport

"A company that leads from the front - also good to be looked after by a happy professional team of staff." Michael McGuinness, Cambridge

"The service was first class I was kept informed every step of the way. The Nikon D3 I hired worked a dream on the day and the results excellent. I would recommend your service without hesitation." James Owens, Somerset

August 2009

"Couldn't think of anything that would improve the service. I found the whole process very efficient and helpful, and great value. Thanks." Matt Cernik, Durham

"The staff were extremely helpful. It was a veyr last minute request and they helped tremendously." Tina Harrison, Bedfordshire

"Perfectly happy with the service provided." Andrew I'Anson, West Yorkshire

"Very helpful, friendly staff.  All in all a great experience!" Adam Howard-Dobson, Suffolk

"Thought the service was excellent, and would definitely hire from you again" Kevin Williams, Berkshire

"First time hiring a camera and after a personal recommendation from Stewart at Lensesforhire I am extremely pleased with the service I have received. The camera was in excellent condition and collection and delivery worked exactly as they should. Will definitely be hiring again." Craig Kitchen, Cambridgeshire

"Found the service second to none. Choice of equipment, the equipment itself in pristine condition. Delivery and pick up, can't go wrong. Instructions clear and easy to follow. Customer service, friendly and efficient." Tony Brown, Middlesex

"No, excellent service and equipment." Roger Corlett, Lincolnshire

"My 1st hire from the company and I'm sure it won't be my last. A totally easy transaction from start to finish. " Paul Wark, Wiltshire

July 2009

"Brilliant as always. Thank you so much for getting a new camera for me after the other one drowned! I have booked more for this summer and Vicky has been great at making the booking process quick and painless!" Victoria Parkinson, Notts

"The whole experience was A1, looking forward to hiring equipment from you again. The whole service was good including confirmation of when the equipment was to be delivered, and explanation of what happens next as it was my first time hiring photographic equipment from your company." Tony Brown, Middlesex

"You do not have to improve a very good service" Christopher Lee, Kent

"Outstanding customer services, many thanks!" Joe Childs, London

"Excellent service as usual guys, keep up the good work!" Craig Sawyer, West Sussex

"Extremely helpful telephone customer service and good communication over automated emails. Very happy. Would use you again and also recommend you to friends and work colleagues. Many Thanks." David Rutter, Staffordshire

"Given that this was my first hire with Hire-a-camera the whole process was seamless and rock solid, from setting up the account to delivery and collection. Thank you." Nick Iddenden, Cheshire

"Hirecamera provided an excellent service to the University of Leeds. Products was of top quality and communication with hireacamera staff was excellent." Elena Clerici, University of Leeds, Leeds

"Would hire gear again from you blokes! " Charles Phillips Perdix, Wiltshire

June 2009

"None, easy happy and fun to do business with" David Vermaak, Missing Link Conference Co Ltd, East Sussex

"Really excellent service.  Glad we have found you!" David Bowen_Jones, Hampshire

"Great telephone service" Brett Lloyd, London

"Can't think of anything you could improve upon at the moment. Perhaps those who hire more sophisticated equipment would have some things to suggest for refinements. My experience of hiring a basic but quality digital SLR was very good. A big plus point for your company is the friendly, 'can do' and efficient way in which you deal with customers over the phone and through e mail. Maintain these qualities - customers really appreciate them and will come back to you because of them. Thanks to Amy H and others I spoke to over the phone." Ian Shaw, Kent

"There was a slight problem when some of my details got mislaid but the problem was quickly rectified and I'm very pleased with the service received. I had great fun with the lens pleasure doing business and i will be back ,by the way the mint cream was a nice touch. " Katie Knight, Kent

"Hire a Camera provide excellent service and value for money. I have used them for 3 years and they have always been efficient and friendly." Helen Blunt, University of Warwick, Coventry

"This is the second time I've used hire a camera and on both occasions the service and equipment have been brilliant. Thanks very much." Rob Redford, London

"Might be worth mentioning on your website that you supply stock as well. I purchased this from another company, not realising I could have included it w/ my hire-a-camera order. Overall, though, I was very impressed with the efficiency and promptness of service. It's rare that an order reaches us on time here in rural Cumbria. Big thumbs up!" Valerie Morgan, Entilent Media, Cumbria

"From my point of view, the service was superb and would 100% use again and recommend to any one." Dominic Roebury, Brayhill Photography, Worcestershire

"Everything runs like clockwork. I have absolutely no negatives." Andres Pienaar, London

"Epic service!" Alex Pink, Essex

"A fantastic, professional service. Completely reliable. Thank you!" Simon Biffen, London

"Good service, website could be better." Darran Shelton, The Broadcasters, London

"A fantastic, professional service. Completely reliable. Thank you!" Simon Biffen, London

"The thing that I am most impressed with is the customer service over the phone. Every person I spoke to was friendly, knowledgeable and keen to answer any questions (I am new at camera work). I had a problem with a new credit card and it was handled without issue and with complete friendliness. I only wish I could use your company for everything I need!! " Lynn Harris, London

"Just keep up the good work" Victor Burgin, Somerset

"A fantastic, fast service with a great, friendly team, thanks Jaine, Vicky and Amy! From the Rave on Air Team!" Qwin Cowper, Herts

May 2009

"Everything was very professional and I would definitely use the service again. " Simon Preston, Hampshire

"The service received was second to none and as a professional photographer I've hired from quite a few places! The whole felt very personal which is rare these days and I would have absolutely no hesitation in recommending you to anyone pro or amateur. Many Thanks " Graeme Waugh, Fife

"Excellent service and excellent equipment, will definitely use again." Matt Moore, London

"I really can't express how good this service was.  I will definitely use Hareacamera again.  Whilst the availability email are really fast, it would help (when out of hours) to have something automated so you don't have to wait.  The emails are very quick though." Andrew St Ledger, Essex

"Great service" Daryl Whitlock, Hampshire

"Absolutely fantastic, well thought out web based system for keeping me informed and very nice people to deal with on the phone! Would come back again! " Steve Denison, North Yorks

"I think your fab, I've used you loads of times and apart from one old lens once you are great. Always happy and cheerful on the phone and a pleasure doing business with. I will be using you all summer long." Abby Nelson, Abby Nelson Photography, Cumbria

"Fantastic! The service that you offer will mean no more business for our previous supplier. Very efficient, and helpful and friendly staff. " Guy McCullouch, CFA Society of the UK

"You were brilliant, communication was excellent, helpful advice, plentiful alternatives & helpful very knowledgeable suggestions freely & widely forthcoming when asked in a non condescending professional manner. THANK YOU! " Paula Day, Essex

"Thought you guys were great and the equipment was spot on. Your doing a fab job already so no room for improvement!" Victoria Parkinson, Notts

"Very impressed with the service and the friendliness of staff. From finding the site on Google to having the lens in my hands took less than 36 hours. Excellent! " Richard Cole, Hampshire

"The service I received from hire-a-camera was first rate. The website was easy to use, the hire desk staff were both friendly and helpful and the order and dispatch process stress free. I would definitely use the company again. " Charlotte Gale, North Yorks

"On the two occasions I have used you guys the service has been 1st, seriously the best overall service I have ever received." Ben Everard, Somerset

"From ordering to collection of the lens I'd hired, it was very easy and I found the service excellent. I would recommend this company to anyone. " Paul Fisher, Notts

"I hired a flashgun which was an option not available though your site. I understand that you are dealing with this issue. I did spend quite some time looking for this option before emailing, thinking I was being daft! Staff over the phone were great to talk to and very helpful. A very positive experience, thank you!" Darren Martin-Lamb, Leicester

"Fantastically easy and helpful process from end to end. As a training company that frequently uses media equipment, the exemplary way we were treated means that we will definitely use hireacamera.com in the future. " David McWhir, Managing Director, Consultancy Verite Ltd

"Amy and Jane were excellent at helping me I had no idea what I was looking for." Joanne Edwards, Manchester

April 2009

"Very happy with the service - will use again!" Joe Murphy, Middx

"No it was an excellent service." Alex Jones, Vale of Glamorgan

"Good speedy service and the supplied batteries lasted virtually all day (over 300 photographs taken with the flash)." A Wilkinson, West Midlands

"While one item was left out out of my order by accident, the guys made every effort to get me a replacement, even nearly jumping on a train and hand delivering me one in person! " Ellie Taylor, Turner Broadcasting System Ltd, London

"Great service. Excellent communication throughout. Very simple and efficient. Thanks. If you could reduce the price then that would be even better :-) " Adrian Calcroft, Hertfordshire

"Overall the service was excellent, prompt, efficient and I wouldn't hesitate to recommend you to others. You do what you say you will and when. Not often you can say that about a UK service! " Steve Hughes, Hampshire

"Very Happy with the service." Malcolm Pitman, Aberdeenshire

"A professional company that serves the broadcast industry with high standards and integrity ... well done guys. We are an Asian Wedding Production company and trying new things such as steadicams and rigs - Hireacamera allows us to do all this without huge outlays." Minhaj Writter, London

"An excellent service although I fond the carriage charges a little excessive. i appreciate that this may be outside your control. Overall I felt the service was excellent and got me out of an incredibly deep hole and for that I thank you." Glyn Shakespeare, Shakespeare Photography, South Yorkshire

"I found my first experience of hiring photographic equipment from Hire-a-Camera to be straight forward and very successful. The staff were very helpful and I will definitely be hiring from them again." Jon Tucker, Devon

"It was such a pleasure to use a professional lens to cover a sports fixture. It would be uneconomic to buy such a lens - hire a camera was the ideal solution and their service exemplary. Thank you. " Andrew Wild, Warwickshire

"Great service - the whole delivery/collection service ran on rails and I'll definitely be hiring again in the future. Pleasant, helpful staff also!" Colin Watts, Cornwall

"I found that it was really good to talk to your staff on the phone and that they were really helpful. I primarily dealt with Amy. " James Anderson, Northamptonshire

March 2009

"Really good experience - you have very good staff. Could I steal some from you?! " Nick Hayes, Inquit Publishing Ltd, Essex

"Amy was very helpful prior to hiring the cameras. We had a couple of issues with payment, credit cards etc and she helped us reach a conclusion. Everyone was really friendly when I called and really helpful. Thanks!" Stuart Moffett, Maximillion Events Ltd, Midlothian

"Keep up the good work!" Tim Willrich, Hampshire

"No the whole process was so easy and the staff very helpfull. Thanks. Use the following link to see the results http://picasaweb.google.com/08eurochamps/TeamSelections2009#" John Turner, Lancashire

"Customer services were extremely helpful and very accommodating! The service felt very personal; like I was dealing with an individual rather than a large company. Finally, from my view point I can not think of a single way of improving the service." Shrawan Patel, London

"Service was faultless. 1st camcorder wouldn't work for me. Replaced . No Problem" Martin Fairley, Northumberland

"An excellent service - well done. My only comment would be that it wasn't entirely clear to me how I needed to repackage the items to be returned; it might be worth giving fuller instructions on this. Overall I was extremely pleased and will definitely use you again! " Leah Taylor, London

Note to above - "We're on the case and currently producing a new customer information pack!" Guy Thatcher

"Amy Harcourt deserves a pay rise! She was brilliant!" Nick Long, Surrey

"We've been using you for 3years now after one simple google search.....and will continue to use you - excellent service! " Sam Eagle, London

"I'm always very happy with the service and have recommended you to many friends." Ben Hyland, London

"No everything was great and all my needs and queries were met. Excellent service that got me out of a 'hole' when let down and excellent equipment." Val Hinton, Warwickshire

"The speed and easiness of the service was fantastic. We needed a match to our camcorder at short notice as ours had broken and had never used you before, I was expecting a lot of hassle and faff but it was so easy!" Sophie Kearsley, Symmetry Ltd, Somerset

"Great service; we don't use this type of service much, but will definitely come back if needs be." Ainsley Taylor, Adoption UK, Oxfordshire

February 2009

"I just wished that we did more events for which we had to hire cameras." Phil Palmer, Edirol Europe, London

"Please don't change anything! Dealing with Hireacamera is always a pleasure. You have competent and friendly staff, who have answers to even the most bizarre technical questions. Your equipment is up-to-date and kept in good condition, and your delivery/collection routines run like a well-oiled machine. We've been hiring video cameras from Hireacamera since 2004, and given the service we receive, we'll continue to do so for years to come." Liam Edgeley, Clwyd

"Nice mint!" Jack Hughes, London

"Excellent service. Thank you." Mr. J. S. Henderson, East Sussex

"I have always found your staff very pleasant, helpful and professional." Andy Toman, Burton on Trent

"Excellent as always!" Craig Sawyer, West Sussex

"I couldn't afford to buy a new lens for my trip to Norway so i found this site and hired a lens for my trip. My whole experience with Hireacamera was fantastic and will hire from you again." Adam Hallyburton, Kent

"I was really impressed with the hire desk staff, who were friendly and really helpful - even to a relative novice. Competitive rates helped too! I'd definitely use you again." Yvonne Press, Edinburgh

"Just keep doing it to the high standard." Kevin Crangles, Robert Bosch Ltd, Bucks

January 2009

"Excellent service, excellent staff, excellent products - thank you." Neil Pleasants, Herts

"The overall service was first class, & hire charges extremely competitive. Registration was quick, easy, & the equipment arrived ready to use. I will definitely be hiring equipment again, as it makes total financial sense during a period when buying equipment for infrequent use is not advisable." Brian Young, Northumberland

"Great service equipment and good value! Pick up of kit was a bit a pain. All best Jonathan Phillips (very happy customer!)" Jonathan Phillips, Gloucestershire

"Very happy with the service - will use again in the future." Joe Murphy, Middlesex

"Excellent, does exactly what it says on the tin and some, helpful over the phone too!" Adam Husband, West Sussex

"I found the whole 'hireacamera' experience very pleasant. The website was easy to use and 'Amy' who I dealt with was very polite, courteous, efficient etc - making it a very simple and stress free process - so thank you." Rachel Morphy, Wiltshire

"Excellent company to deal with. As ever, cheaper hire charges would be very welcome!" Keith Milmer, Beds

"No - excellent service. Pleasure doing business with you - you make it an easy transaction." Tahir Sharif, London

"I am very impressed with the service provided by you. Sure..I will use hire a camera again if I need." Vijayant Vashistha, Surrey

"This was my first time using hireacamera.com and it will not be my last. From start to finish the whole process has been very professional - but also very friendly - the service I have received has been second to none." Rachel Jones, Cheshire

December 2008

"Vicky is fantastic and that dude that drove the 1ds mk3 to London is awesome!" Morgan White, London

"Thank you for your help and speedy response. Amy was very helpful and informative." Natalie Stamfield, Festival Business Solutions, Worcestershire

"As a first time user this was a first class experience! Helpful, good humoured staff and the lens delivered exactly as promised. Highly recommended." Andrew Beach, Birmingham

"Great service. Probably no one that we would use very often, but a great contact to have and I would definitely come back to you if needs be. Perhaps a charity discount might have been nice, which I know other companies do....but your service was excellent." Ainsley Taylor, Adoption UK

"We hired a video camera for our wedding having found you on Google! Your staff were hugely helpful and everything arrived on time and was hassle free! We ended up with some great footage of the day. I would recommend you without hesitation" Andy Colley, Surrey

"An excellent; friendly and professional service throughout - I was very impressed!" Haakon Dewing, Norfolk

November 2008

"I have used Hire a Camera three times and on each occasion, the equipment and level of service has been excellent." Toby Roe, Oxfordshire

"We have used hire a camera for our many of our film productions. Your company is to be congratulated for providing a very fast, efficient and courteous service. Hire a Camera is a must when it comes to independent film production. Thank you." Philip Adams Creative Director DoggartAdams.com

"Very pleased with your level of "human" service" Mark McWilliams, Notts

"All in all fabulous service. Staff were polite, friendly and knowledgeable. the whole process was brilliant." Rebecca Roundhill, Devon

"Hire a Camera have the perfect blend of personal service and web-based efficiency. The friendly and pro-active customer service is very much appreciated and it makes a big difference in terms of flexibility and workability. I almost hope you guys don't get too big, in case this goes!" James McDonald, East Sussex

"A very good experience all the way through."  Michael Eade, Kent

"Excellent and friendly staff. Great to deal with on the phone. All around excellent hire service. Could not be better." Ben Heaven, The Institute of Health & Society, Newcastle

"Excellent, thank you" Christina Bollen, West Yorkshire

"Just one minor point having booked a return collection day and that appears on the order form I see no reason to ring up and confirm the return date that already has been set. Obviously if there was a problem then i can see the benefit of a ring back. Other than that an excellent service. Your staff particularly Amy were excellent and knowledgeable a credit to you." Bob Lyons, Legal Support Services, Merseyside

"Note to above - it may seem like overkill but we always check the pickup details with our clients as circumstances can change and we would rather double check! - Guy, Hireacamera.

"Just keep doing what your doing, an excellent service. I was so happy with your service, I even charged the batteries for you before returning it all." Richard Shea, Wiltshire

"Your service was top notch and I would have no problems recommending you to anyone who asked. Thanks for making my hiring experience a pleasure" Simon Tomlinson, Hampshire

"The only real problem was the packing for Delivery. I think it might be better if the courier sticker was stuck directly to the box as the Citylink bags are a bit of a faff! Other than that, you guys are superstars, Thank you" Tim Mace, Berkshire

October 2008

"Great friendly and prepared to help with whatever arose." Deryck Beaumont, Glasgow

"The best camera hire company that I have ever used - friendly and very flexible service." John Riley, Buckinghamshire

"I thought that overall the service offered was outstanding and I was very happy with both the products hired and your customer service" Pascal Davis, South Yorkshire

"Good, reliable service. The customer service lady I dealt with was extremely helpful and polite. This is the second time I've used you, and I hope I never have to use anyone else!" Alex N, Harrogate

"Excellent service I can't fault Hire a camera at all, thank you" Antionette Ross, Northamptonshire

"The only problem was with collection - needing to stay in all day was a real pain. If a courier service could be used that is able to specify collection (and delivery) times to within a couple of hours, or even just give customers a quick phone call an hour before pickup this would help. Apart from that the service was fantastic - many thanks for your help, we'll definitely be using you again" Mark Hatchard, Hotbox Studios, Berkshire

"Note to above - we are aware of the issues that can happen with picking up.  We do offer a drop off service to your local depot for those that cannot wait all day.  We do want to improve this part of our service and are working towards a alternative solution next year."  Guy, Hireacamera.

""I found the staff at Hireacamera.com extremely helpful and polite. It was a pleasure speaking to them and I would extremely recommend them. After being let down by one other hire company I was extremely grateful in the speedy way Hireacamera was able to deal with my request and get me out of what would have been a very difficult situation. Many thanks." " Neil Smith, NBS Studio, Suffolk

"Very pleasant experience hiring from you. Excellent rates and super-friendly and helpful staff. Lens was superb - I will definitely be back." Jon Bowen, Hertfordshire

"I have used two or three other hire companies and your service is always by far the most efficient...keep it up!" Ellie Parkes, Sirdar Spinning Ltd, Wakefield

"Amy was fantastic to deal with." Clare Stockill, Oxfordshire

"I'd like to thank the whole time, the equipment I had was in perfect condition Jaine is an star, very reliable team the way you text when equipment has been dispatched everything great, thank you. " Marcio Suster, London

"Always brilliant service, thank you" Victoria N, Cheshire

September 2008

"The staff were all very helpful and made it easy for me to hire the camera.  Overall I was really pleased with the service provided by the team. Thank you." Andy Deacon, Essex

"Nothing to improve, I was very pleased indeed with the whole service, a pleasure to deal with, and reasonably priced too." Steve Lancefield, Hertfordshire

"Service could not have better" Mark Kerr, West Lothian

"Amy was fantastic help under confusing circumstances. First rate customer service, I wish everyone was that helpful and efficient - the world would be a happier place!!" Hayleyanne Fitzgerald, Breathe Research Ltd, Surrey

"Excellent service all round, would definitely use again." Melissa Dickens, Buckinghamshire

"No, I think the service is great, friendly people and prompt service. Keep it going." Clive Jackson, Hampshire

"An excellent company, with everything focused around customer satisfaction. Will be using Hireacamera again in the future." Ian Smith, Hampshire

"Outstanding follow-up by Vicky and the team" Richard Cann, Barclays Square Cosmetics, Hertfordshire

August 2008

"Hirecamera greatly exceeded my expectations viz ease of use, speed and reliability of service. We are a professional outfit and knew exactly what we wanted. Hirecamera didn't flaff about. Given the pressure we were under, this was very welcome. Many thanks" Graeme Ballard - Devolution Digital Productions Ltd

"Fantastic service and without a doubt a partner of ours for the future" Ed Rosie, Vigilante Media

"My camera was in for repair and I had major stress with weddings to film and no camera. Up stepped Hire a camera to calm me down. From the moment I contacted Amy her re-assuring manner made me realise that hiring equipment with this company is a straight forward process. Then when my camera repair took longer than required a quick phone call and the hire was extended with no fuss. The experience has been so good I am going to hire a PMW EX3 for a day when they are available so I can road test it before I buy one" Dave Hall, b2b Productions

"Best hire service we've found, fast, efficient and a good range of equipment" Mark Corderoy, IMS Consulting, Bristol

"Thank you for offering such a fantastic service, it's great to be able to trust that no matter what, the camera will turn up as ordered in perfect condition.  For wedding photography, it's a great weight off my mind" Martin McDermott, Somerset

"What you do is great and it works for me even if I only use you once per year.  You still had my details and the service felt very personal and that you valued my feedback on the camera hire.  Love the SMS reminders." Nick Woodruffe, Gloucestershire

"We needed to hire a replacement camera for our wedding photography business as our main camera failed and we needed a backup urgently as we had two weddings the next weekend.  Having never had to use a hire company before, we were slightly concerned if it would all arrive on time, work correctly etc.  You guys provided a great service and gave us as good as new camera at very short notice - we'll not hesitate to use you again." Grant Laidlaw, Scottish Borders

"First class service, thanks" Nick Low, Glasgow

"Very prompt and reliable service...  would use again" Kim Humphreys, Essex

July 2008

"Despite short notice Hireacamera were incredibly helpful in providing equipment which I could not get elsewhere and as part of a package which included camera and accessories for a price which I couldn't find elsewhere.  The customer service was spot on and I ended up getting some great shots at my friend's wedding." Jessica Bowen, West London

"Hireacamera brings a whole new meaning to customer service, excellent communication from order to delivery, top quality equipment - highly recommended!!" Ross I'Anson, Bedfordshire

"Excellent service in all respects.  I think the friendliness of the staff is a particular strongpoint as it makes the process of hiring the equipment much easier, and of getting the right gear at the right time without any hassles."  Ben Heaven, Newcastle

"It was very efficient and great service.  I will definitely use you again." Gary Miller, Hampshire

"The service was very reliable and with a strong focus on my own particular requirements." Eric Hill, Hertfordshire

"A very professional service which we were all very happy with.  Staff were very helpful and knowledgeable.  Will be using again in the future."  Bart Bauldry, Derbyshire

"Just keep up the good work.  The staff I spoke to on the phone were very efficient and knew their technical stuff.  I get annoyed in electrical stores where staff don't know the products they sell!  This cannot be said of my dealings with your company.  Thank you for being so efficient." Carole Smith, Leicestershire

"Can't think of a single way you could improve the service, complimentary dancing girls perhaps?" James Thomas, Warwickshire

"Fantastic Service" Scott Morgan, Hampshire

"Staff were very helpful and responded very quickly to my endless questions" Carol Navis, East Sussex

"Hirecamera's supply of SxS cards allow me to accept jobs requiring extended shoots.  I can hire extra storage only when I need it, which really adds value to my business" Matt Davis, MDMA Ltd, Berkshire

"The service from the team was excellent from organising hire, flexibility to changing the hire dates and support when my luggage was delayed, delaying the return of the equipment.  I was very pleased with everything!"  Mark Eaton, Warwickshire

"This was the first time that I hired a camera from you and everything was the best.  Thank you for everything" Pratik Jani, MIddlesex

"Always VERY helpful, prompt and informative - well priced and availability is very good - one very happy customer!!" Alastair Ryrie, West Sussex

"Everything exceeded my expectations.  All of your staff were extremely friendly and helpful" Paul Venters, Hampshire

"I was very happy and keep up the good work.  Very friendly and helpful.  Thanks for everything" James Weight, Leicestershire

"The lens I hired was excellent and totally fit for purpose.  The hire process worked seamlessly and the staff were very professional.  I will definitely use the service again"  Keith Lillis, London

"Nothing much to improve upon!  Brilliant service!  Has helped me out big time on more than one occasion!" Martin East, Yorkshire

"I've been singing your praises to anyone who will listen.  After a fruitless run-in with C*******, you guys saved the day with your fantastic automated operation and friendly and coherent staff" Sarah Marchant, Kent

"I was so impressed with Hireacamera's service and was intending to send an email to comment on your high standards prior to receiving the questionnaire.  Well done!" Nigel Edwards, Flintshire

"From start to finish, I thought the whole service was exceptional, I will be using you again" Ross I'Anson, Bedfordshire

"Very happy with the service, delivery, price.  Very easy to deal, thanks" Marcio Suster, London

"Everything was fantastic!  As this was our first time hiring camera equipment I 'googled' for a suitable company and made the unfortunate mistake of picking the top listed company at the time.  I was VERY badly let down by them and will NEVER go with such an unprofessional company.  I'm glad I've found an excellent company such as Hireacamera and will be hiring more equipment in the near future.  Please pass my thanks onto everyone!" Sam Townsend, Derbyshire

June 2008 and earlier

"What an amazing service - I wouldn't think twice about hiring a lens again or recommending you in the future.  Thank you."  Jacky Tidy, Cranleigh

"This is the second time I've hired equipment from you guys and each time I've been more than happy. I'll definitely be back again.  Thank you."  Victoria N, Cheshire

"I received exceptional service, prompt and highly courteous replies to enquiries by both phone and email, excellent equipment advice and a personal service that was faultless.  The equipment was in great condition and to cap all this, the cost of hiring it was far lower than I had initially anticipated."  Matthew Martin, College of Teachers, University of London

"Couldn't have done it without you." - Simon Higgin, Isle of Wight

"It's been brilliant to deal with such a reliable company." - Rachel Allison, London

"Very impressed with the whole service from start to finish.  We'll be back - and I'll be telling my friends too!" - Matthew Miller, Manchester

"Thank you for all your kind help and advise.  It makes a change to deal with a company which is willing to help." - Ian Seaby, Phathouse Design, Kent

"Very happy with the service and the camera, managed to get some great images with it.  I'll definitely use you again." - Brian Jones, Blonstein & Associates, London

"Thank you so much for the camera and your help on the Jo Jingles 'Children in Need' Project - you're very kind and it will benefit a good cause." - Lucy Nolan, East Sussex

"Thanks for a great service! Makes a change to work with such nice people!" - Sara-Jane Smith, Evidently Design

"Thank you for all your assistance on helping me to video my daughter's wedding.  The camera produced an exceptional quality.  Thanks for the memory." - John Morton, Orpington, Kent

"Your staff were very knowledgeable and efficient, and were able to answer all my enquiries very quickly and were accommodating to all of the requests that I made.  I was kept up to date from when I booked the cameras until when we returned them, and ensured that we got exactly what we wanted." - Adam McNeeney, Manchester