Methods of Payment

Normal payment is by credit or debit card. We accept the following cards -



Please note that there will be a 3% surcharge when using American Express.

In certain circumstances, we can accept cheque or BACs payment in advance - please contact us for further details.

Deposit

A deposit is only charged on all equipment when the optional insurance is not taken. We do not charge the full value of the equipment - details of how much the deposit will be can be found on the price list and will appear on our quotation system.

In certain circumstances with corporate clients where guarantees are provided, we are able to waive this deposit - please contact us for further details.

When the credit card is charged

When taking the order, depending on when the hire is due to start, we will take a £20 reservation fee. This will be taken off the balance of the hire charge and is non refundable (except in certain cases outlined in our Terms and Conditions).

The hire fee itself will usually be charged a couple of days before delivery.

The deposit will be taken at the same time. If using a credit card, the deposit amount will be pre-authorised - a charge will only appear on your statement if we are forced to take monies to cover damage or loss.

When using a debit card, the deposit will be taken in full and refunded upon safe return of goods. Please note that sometimes it can take a couple of days from the point of refund for the monies to appear back in your account.

VAT

We charge VAT on both hire and courier charges. Throughout the website and on any quotations, you will have both Inc and Ex VAT prices listed. A full VAT invoice will be provided once the goods have been returned safely.