Payment & Deposit
Methods of Payment
Normal payment is by credit or debit card. We accept the following cards -
In certain circumstances, we can accept a BACs payment in advance - please contact us for further details.
When the debit/credit card is charged
The hire fee will be taken at the time of placing your order. No order will be in place with the equipment being booked without payment at the time.
You will need to log into your account and make payment of the deposit within 7 days of your equipment dispatch date OR on the day of booking if the hire is due to be dispatched within 7 days. The deposit will be refunded upon safe return of the goods. Please note that whilst the deposit is refunded promptly, it can take up to 3-8 working days to appear on your statement, dependant on your bank.
We charge VAT on both hire and courier charges. Throughout the website and on any quotations, you should be able to see both Inc and Ex VAT prices listed. A full VAT invoice will be provided upon completion of the booking.