Payment & Deposit

Methods of Payment

Normal payment is by credit or debit card. We accept the following cards - 

Credit cards

In certain circumstances, we can accept a BACs payment in advance - please contact us for further details.

Deposit

A deposit is required on all equipment except if you are a Silver or Gold loyalty member. The amount of that deposit will vary according to the value of the equipment. The minimum deposit charge is £175.00.

Normally the deposit will be taken approximately 7 working days before the dispatch date of the equipment OR on the day of booking if the hire is under 7 working days before the day of dispatch. The deposit will then be refunded upon safe return of the goods. Please note that whilst we ensure that this is refunded promptly, dependant on your bank it can take up to 3-8 working days to appear on your statement.

In certain circumstances with corporate clients where guarantees are provided, we are able to waive this deposit - please contact us for further details.

Members of our loyalty scheme will be asked for either a reduced deposit amount (Silver and Gold members will not be asked for a deposit upfront but would be liable for this amount in the event of a claim).

When the debit/credit card is charged

The hire fee will be taken at the time of placing your order. No order will be in place with the equipment being booked without payment at the time.

Normally the deposit will be taken approximately 7 working days before the dispatch date of the equipment OR on the day of booking if the hire is under 7 working days before the day of dispatch

The deposit will be refunded upon safe return of goods. Please note that whilst we ensure that this is refunded promptly, dependant on your bank it can take up to 3-8 working days to appear on your statement. 

VAT

We charge VAT on both hire and courier charges. Throughout the website and on any quotations, you should be able to see both Inc and Ex VAT prices listed. A full VAT invoice will be provided upon completion of the booking.