A. We always recommend customers have insurance for their total peace of mind. You can either temporarily add the equipment to an existing policy or, if you don’t have an existing policy but would like cover, we would recommend our preferred supplier Performance Film & Media Insurance, click here for details.
Depending on the value or intended use of the equipment we may insist on goods being fully insured whilst in your care.
Hireacamera may request proof you have insurance cover for the equipment whilst it is in your care and reserves the right to cancel an order should the cover be inadequate or if no proof of insurance is provided.
For more information regarding insurance and the appropriate cover, please refer to our insurance checklist.
A. For equipment up to the value of £4,999 an optional accidental damage waiver is available to cover damage to the equipment above any deposit amount you have already paid.
There is a non-refundable premium for this service, the premium is calculated on the equipment selected and length of hire and will be detailed at checkout and on your order confirmation.
The accidental damage waiver does not cover any loss, theft, or negligence for which you will be liable for the full cost of the equipment. Depending on the value or intended use of the equipment we may insist on goods being fully insured whilst in your care.