July 2010

Excellent service, very friendly staff at the end of the phone - will use again.
Tori Jeffrey, Somerset

Great reliable service and friendly helpful staff, fantastic!
Jo Hutton, Ulveston Business Centre, Cumbria

Great service from start to finish. You advised on the full week hire rather than 2 smaller hires, saving me money.
Nikesh Bharadia, Middlesex

Just found out that you now sell insurance for the equipment which is great!
Johnny Pugsley, Jacobs and Field, Oxfordshire

Great communication all the way through. A pleasure to use the service.
Terence Pearce, Northamptonshire

Very pleased with the hire from the price of the equipment to the service provided. Would happily use again in the future.
Gareth Rawlings, Essex

I will definitely be back for more.
Martin Mason, Dorset

Excellent experience - thanks and I hope the poorly 1D gets better soon. Not your fault it died, but customer service is measured on how you perform when things go wrong, so well done. Great job. Recommended.
Ian Johnson, Wiltshire

I have already recommended you to a colleague who I believe has already enquired about your products.
Craig Mainprize, Hampshire

First class, 100% service, simple as that.
Lee Holland, Buckinghamshire

Service was beyond the call of duty! Thank you.
Nigel Wallace-Iles, Surrey

This was the first time I have used Hireacamera and will certainly do so again. A slick service and very helpful staff!
Phil Davey, Kent

Fantastic and easy service. Very happy and will recommend you to photographer colleagues.
Anna-Marine Dearsley, Middlesex

Great customer support, mainly for reminding me to send off the forms and overall very helpful
Craig Beck, Norfolk

Excellent all round service once again!
Paul Venters, Hampshire

Your service was excellent and was only let down by the courier who failed to collect the equipment on two occasions.
Stephen Bell, Kent Children's Fund Network, Kent

Everything worked well and the equipment and packaging was excellent and the camera performed perfectly and reliably. The on-line instruction book could be a little more user-friendly.
Robert Phillips, Anglesey,

My 1st time hiring a lens and I thought your service was fantastic.
Robert Ball, Cheshire

A very good service indeed.
Andy Whale, Andy Whale Productions Ltd, Dorset

Very helpful and flexible service.
Ruth Hinds, British Red Cross Society, London

Excellent customer service. Will recommend to friends.
Angela Boott, Berkshire

Great service and kit - many thanks for your help!
Steve Gray, London

Superb service - would recommend you to anyone and will certainly be using you again.
Mike McCann, Cheshire

A first class service provided by friendly helpful staff. The equipment was in excellent condition and came well protected. I have recommended you to friends and will use your services again.
David Cook, Lancashire

Fantastic service. Could not ask for better. Thanks
Alan Thompson, West Sussex

June 2010

Found the service excellent. Friendly and helpful. Would certainly use Hireacamera again.
Crispin Letts, London

I would like to thank the team at Hireacamera for their excellent easy to use service that delivers on time. Keep up the good work. Many thanks. GS
Gregg Simpson, East Yorkshire

First Class Service. Friendly and helpful throughout. Excellent!
Doug Howell, Cambridgeshire

Once again, excellent service and I am especially grateful for the co-operation and willingness of the staff to help me.
Peter Garbutt, Wiltshire

It's the second time I have used you and, as before, the service was excellent.
Dave Henson, Kent

I've used other hire companies in the past but found this to be much better experience. I would definitely use you again and wouldn't hesitate to recommend you!
Nicola Black, Tyne and Wear

Staff were very helpful and I liked the delivery and collection service which worked well.
Ian Pemberton, Quintiles Ltd, Berkshire

Very impressed with the service. I would have no hesitation using you again and recommending you to fellow colleagues. My wife particularly liked the complimentary chocolate in the Pelicase the camera came in.
Simon Hudspeth, Durham

I have to say I have used the service a few times and the most critical thing is delivery, pick up and the condition of the equipment. On all three accounts I have always been very very impressed. Your service runs very smoothly.
Jeremy Brough, JBA Photography & Training Ltd, Derbyshire

Big thanks to you for helping me out. The new website was very user friendly and the enquiries team were extremely helpful. I will definitely use you guys again. Thanks.
James Cassap, Cambridgeshire

Excellent service as ever.
Kevin Pert, Kent

I have on both times found the service of Hireacamera exceptional, although prices are higher than other places, the service makes up for it.
Robert Newman, Warwickshire

I don't think you could improve the service at this time as it is fantastic. I even received a little chocolate with my equipment - a lovely personal touch!
Samina Anwar, Buckinghamshire

I just want to thank you all for going out of your way to help us complete our project, and keeping our costs down in respect of our charity status. Your fantastic equipment enabled us to put together a really high-quality product for our service.
Robin Browne, The Sunrise Childrens Centre, Kent

Very good service.
Andy Whale, Dorset

An excellent service and very helpful staff. Equipment was in perfect condition with clean sensor, charged batteries and all the accessories needed. A fantastic first experience and great customer care.
Terry Wotton, Hertfordshire

May 2010

Your phone staff are a credit to you.
Martyn Greswolde, West Midlands

The service I got was spot on! Amy was absolutely brilliant!
Albane Gand, Kent

Excellent service, great price structure, great range of equipment.
Luke Wray, West Yorkshire

Once again the helpfulness, efficiency and technical support of the Hireacamera staff were all outstanding. I will continue using Hireacamera as my only source of hired videographic equipment.
Peter Garbutt, Wilts

A great service. I have no complaints whatsoever, which is a huge relief after having been seriously let down by another reputable company.
Paul Allison, East Renfrewshire

An excellent service from start to finish.
Adrian Wilson, Tyne and Wear

Excellent service, simply a pleasure to use.
Andrew Wilson, Cheshire

Thank you for a stress free solution!
Darren Hardy, West Midlands

Excellent service, would definitely use again, prices are competitive and the product selection is very good. Also the staff were helpful and polite.
S Prosper, London

Was very impressed with the service, condition of the equipment and the prices, literally no-one else competes. Was just gutted the people I was shooting for didn't confirm sooner as I lost out on the 120-300 sigma as the 300 sigma was a little bit too long but I made do. As for a suggestion, perhaps for the longer pro lenses, offer a discout off the hire of a full frame DSLR at the same time.
David Portass, Big Dave Photography, Derbyshire

Fantastic service - not only was delivery exceptionally prompt, the service, both over the phone and via email, was thoroughly professional from the first until the last. Well recommended and would be more than happy to use their services again without the need for an alternative quote
Jamie Bradley, The Danwood Group Ltd, Lincolnshire

Always excellent service. Thank you
Neil Hetherington, East Sussex

The guys were excellent and always happy to help me with any questions I had. In particular Amy was very helpful when I needed to keep the camera for a few extra days, nothing was too much trouble! Thanks Amy!
Craig Windsor, Silver Agency Ltd, Gloucestershire

Excellent friendly servicer, cheaper than my previous supplier. Will definitely be ordering again in the future.
Andrew Deptford, Lincolnshire

The service has been 1st class on every occasion I have hired cameras. The staff are always good when contacted and I would have no reason to change.
Kevin Pert, Kent

Excellent service
Mike Lee, Norfolk

Website better now. All went smoothly - thank you.
Peter Tysoe, Cambridgeshire

Cannot fault you guys, particularly Amy and Yoann. Friendly and helpful as always. Thank you.
Audrey Mulhall, Manchester

April 2010

This was the easiest hire I've ever had, the staff were very helpful and it was a great service. Thanks
Chris Ruck, Northants

Excellent service - the staff at end of emails were prompt and friendly. I would use Hireacamera again
Anna Thornton, Hampshire

Fantastic service, accommodating to the end - absolutely brilliant.
Dominic Lund-Conlon, Essex County Council, Essex

Having hired a camera to cover a coporate event in Peru, the service I received was second to none. I was unfortunate enough to have been caught up in the Volcanic ash cloud scenario and was therefore unable to return the items on time, which was made a lot easier by Hireacamera's accomodating approach. Collection was rearranged easiliy for next available day and I haven't been pushed for the extra hire fee, an invoice for which will be sent accordingly. I would thoroughly recommend this organisation to anyone and will be using them again in July.
Paul Turvey, Bucks

It is difficult to find anything to improve on, the service from start to finish was more than excellent. I felt 'cared for' in every way and the telephone prompt was excellent for me as I forgot a lot!!!! Only thing I can think to improve on.... is add 'two' chocolate mints in the case!! (A nice surprise). Thanks to all involved, a pleasant experience.
Martin Wright, Cambridgeshire

I was very impressed with your service. The web site was easy to use and informative. Your help desk staff were polite and helpful. They took time to understand what I needed and offered excellent advice. Delivery and collection was straightforward. I would happily recommend your service to other businesses.
Richard De Lay, Outsource Marketing Ltd, Middlesex

Your service was second to none, very impressed with the whole company.
David Ruddock, Suffolk

An extremely simple and efficient process and the service has been excellent. Thank you!
Claire Dash, The Piano Gallery, Oxfordshire

Special thanks to Amy for all her help pon the selection of equipment. Only complaint would be the collection from us was not as good as it could have been - we did not realise we had to confirm collection.
David Jones, North Yorks

Thank you!
James Wilson, Dual Media Ltd, Lancashire

Always been happy to hire and recommend to others!
Deryck Beaumont, Perth and Kinross

Easter choccies were a nice thought and appreciated.
Tim Chapman, Cambs

Excellent service from start to finish - thank you so much...!
Sarah Foye, West Sussex

A very efficient service that I would be happy to use again and recommend.
Andrew Perrott, Wiltshire

I am so impressed by the excellent service from you all. The lens was dispatched early to avoid any potential problems over the Easter Bank Holiday at no extra charge. An example of excellent customer service that many should try to emulate.
Johnathon Brock, Wiltshire

As always, a quality all round service.
Paul Storey, One Dead Pixel, Middlesex

March 2010

As before, difficult to fault.
James Price, West Midlands

Throw in a free holiday, no seriously you guys are good!
Sanjay Limbachya, Raw Linx, Berkshire

Don't mend what isn't broke - excellent service.
Adrian Smith, Leicestershire

You appear to have the whole hire concept perfect - at least for my requirements
Marian Bliss, Dorset

I found the service to be prompt and professional. The team at Hireacamera were easy to work with and I will be certainly using them again.
Spencer James, Kent

Amy was fantastic! She quickly helped to resolve collection issues when the cameras were in the wrong place.
Mel Bennett, Maximillion Events Ltd, Midlothian

Once again, I was very happy with the above average service. I will definitely recommend this company to pros and amateurs alike.
Hiten Ondhia, Leicestershire

Having never hired before I was note sure what condition the cameras would be in but I was delighted with the presentation that it arrived in and the quality of equipment and the service from the very beginning it was faultless. I hope this is a start of a long client relationship. Once again, thank you.
Jeremy Robin, Essex

Lady on the phone was excellent - keep up the high quality of your customer service: it's very good indeed.
Dr Keith Milmer, Beds

Excellent service. Really reliable.
Chris Chin, Beds

Just keep doing things as you are.
Dave Savage, Unique Solutions Ltd, Derbyshire

Really happy.
Alistair Humphreys, Kent

I found the service very efficient and the staff most helpful.
Ian Worledge, West Buckland School, Devon

Excellent, prompt and friendly service.
Lourens Smith, London

Excellent service and support as usual.
Charles Saunders, Websense UK Ltd, Berkshire

February 2010

I doubt that the service could be improved - it is always exceptional.
Phil Palmer, Edirol

I found your company as good as it comes for hiring online.
James Price, West Midlands

Still the easiest company to hire from and at a good price, no faffing around with dispatch companies. It's all made very easy for the customer.
Clive Worden, Leicestershire

Excellent Service!
James Pratt, West Yorkshire

Excellent level of customer service; knowledgeable, friendly and extremely helpful throughout.
Mark Hand, West Midlands

The only problem with your service is that it is cheaper for me to continue hiring a lens from you for my holidays rather than buying one... the problem with that... I want to own it... the lens was fantastic and my pictures are great. I nearly didn't send it back :-) You offer great value for money and brilliant service. Thank you.
Jenny Garner, Surrey

As efficient as ever.
Andy Toman, Burton on Trent

"I collected the item myself the same day I rang them as I love in the area. The staff were amiable, efficient and very professional. They know about the stuff they are hiring. I was so impressed and they even let me make a phone call from their land line as my mobile broke down! Thanks so much.
Tomek Henke, East Sussex

Amy and the rest of the team were really helpful whenever I called with questions. Excellent service from start to finish.
Johnathon Brock, Wiltshire

I always had very friendly and very professional service from the Hireacamera team. They are great and I'll keep using Hireacamera always.
Marcio Suster, London

Excellent service from a professional company. I will certainly be using your cameras again!
David Elmer, Northgate High School, Suffolk

January 2010

Once again it was a great service.
Michael McGuinness, Cambridgeshire

None, all perfect!
Lewis J Houghton, Midlothian

Very friendly, courtious and helpful staff who made a 1st time client feel at east.
Hiten Ondhia, Leicestershire

Very helpful staff - fast availability and equipment was of excellent quality.
Mark Brown, Kent

Excellent and helpful customer services, would not hesitate to use the company again.
Ray Waterhouse, Manchester

December 2009

I think you do a great job and have great staff to back you up. Keep up the good work and I will be using you in the future.
Lionel D'Souza, Boeing UK Training and Flight Services, West Sussex

Have been really please with the service. Easy to deal with and good value.
Kevin Williams, Servon Design Ltd, Berkshire

We were very much satisfied with the equipment and indeed the excellent service from Messrs Hireacamera and their staff. Most diligent and the kind of treatment one expects from a truly professional company.
Rod Munro, Berkshire

This was my first visit to Hireacamera. The service along with the hired product was excellent. Many thanks and I look forward to returning again.
Jason Smith, Oxfordshire

I was very happy with all aspects of the order from choosing the equipment, making the order and receiving the items. I was extremely impressed with the delivery company and their good communications.
Richard Briars, London

Keep it up.
James Gillham, East Sussex

Phone service was incredibly easy with the staff all very helpful and cheery. Just what I expect when spending my money on something and the whole logistics were handled brilliantly and the equipment was as great. Thank you Hireacamera.
John Eldridge, Dorset

I like champagne and hope I win... Seriously - it's a great service at very competitive prices, with friendly staff. Thanks.
Phil K, Purple Flame Media Ltd, London

No, I spoke to the boss re dust bunnies on the sensor the 5D Mk2. I understand the probs you have re this and transport and the steps you take to minimise this. He was happy for me to clean with the correct tools and procedure - problem solved. Result - 2 weeks happy shooting, no dust bunnies on return. I would certainly use you guys again.
Richard Hall, Oxfordshire

Very good service every time. Thanks
Struan Wallace, Essex

Absolutely fantastic service and very competitive prices for the cameras. Easy peasy lemon squeazy.
Chris Maclean, Surrey

Excellent service. Very helpful and easy system to use.
Andrew Cain, Shropshire

November 2009

The speed of service was excellent, Amy dealt with my order and was brilliant, nothing was a problem and she always delighted to answer my questions! I have used hire a camera before and will definitely be back again!
Louise Hayler, Northamptonshire

One little snag - when hiring a lens, if you select an extender, there is no option to unselect it, or choose 'none'. other than that, top job!
Chris Bain, Cheshire

You are great people to deal with
Nick Holloway, Kent

No, service was brilliant and staff were very helpful.
Frances Bridge, Staffordshire

Nothing to add, the whole service was excellent. Amy, in particular, was extremely helpful, thank you.
John Lloyd, West Sussex

Fantastic service as per usual. Never a hitch, thanks.
Phat Ngo, Oxfordshire

I have now hired a lens twice from your company and have had excellent customer service each time.
Patterson, London

Once again a great service!
Michael McGuinness, Cambridgeshire

As a first time customer, I found using Hireacamera very easy. When the product I needed wasn't is stock Amy was very helpful in recommending something else and explaining the difference.
Sarah Forde, London

Once again, Hireacamera helped us deliver yet another professional production. A very reliable and trustworthy service. Thank you.
Philip Adams, Northern Island

The only fault was the collection by Citylink. Helpful staff at Hireacamera mean I will use again.
Darren McKean, Dumfriesshire

Thanks very much for all of your help especially at short notice.
Marie Llewellyn, Staffordshire

For ease of collection of equipment - I have put excellent... although ti was messed up by Citylink (not your fault). The way in which I was able to organise it all with emails and clicking links was excellent. Many thanks.
GJ Higgins, Hampshire

We were very pleased with Hireacamera.com as we had used another company prior and they were not anywhere near the level of service you offered. Many thanks. 247 Recruit.
Sophie Fry, 247 Media Network Ltd, Surrey

Very good service once again. We have used Hireacamera on and off for a few years for small projects we run - helpful, informative staff and a wide range of equipment. Very happy, will be using again in the future!
Bart Bauldry, Griffin Internet, Derbyshire

Couldn't have been easier to hire a camera from you. You were everything it said on the tin and Amy was very smart and responsible, good humoured etc.
Jonathan Lovett, Surrey

October 2009

The only problem with the effortless service provided by Hireacamera was that I had to send my dream lens back! An easy to use faultess service, which I will definitely keep in mind for the future requirements.
Eve Jones, Devon

First class service, friendly and helpful staff, chocolate in the case - what more can you ask for!
Andy Beach, West Midlands

It was a great experience throughout, the lens was perfect for the job and really raised my game. Thank you.
Phil Tobitt, Essex

Excellent service, very willing and helpful staff; I will be using you again very soon!
Peter Garbutt, Wiltshire

First time user. Very helpful staff, gear in perfect nick. Certainly use again.
Allan Staley, Oxfordshire

Amy and Vikki were both fantastically helpful, they gave us great advice on which to hire, and made the whole transaction seamless.
Steven Jensen, Somerset

Good customer service - this means I will definitely be using your company again.
Josh Newman, Cambridgeshire

I think your customer service is fantastic.
Richard Shepherd, Tunbridge Wells

I thought this an excellent and efficient service with a wide choice of cameras and lenses. The friendly and efficient staff made the whole process painless and straightforward.
Miranda Litchfield, West Sussex

Customer service is excellent and the equipment is in almost new condition. I will hire from Hireacamera again.
Gary Eastwood, East Sussex

Friendly, very knowledgeable staf who could not have been more helpful to a comparative novice like myself. The best service experience I have had for many a year. Well done!
Michael Blower, Nottinghamshire

Excellent friendly service.
Harry Cruickshank, Woking

The whole experience was as good as the first time I used you earlier this year - that is Excellent.
Mark Colston, West Midlands

This is the first time in 30 years of business that I have needed to hire equipment. I will do it again, the whole experience was so easy and a very reasonable charge. Thank you for the chocolate mint - just a nice little touch!
Steve Earl-Davies, Cornwall

All round a great service - perhaps a confirmation that equipment has been returned safely and all is in order...
Derek Stubbs, Oxfordshire

Once again, a very efficient service supported by extremely willing and helpful staff; thank you very much. Best wishes, Peter.
Peter Garbutt, Wiltshire

Nope, it was brilliant and I will be recommending you strongly to anyone I know who needs to hire a camera in the future.
Adam Brinley Codd, London

Generally, Amy and Vicky at Hireacamera have been really brilliant. Kit is always in great nick and delivered promptly. We will always use you guys for future projects.
Dom Baker, Poke London, London

Good friendly service, no problems and good helpful staff.
Struan Wallace, Essex

An excellent service supported by outstanding helpful staff. Thank you so much.
Peter Garbutt, Wiltshire

Lovely people providing a very helpful service, as was their insurance cover recommendation, which made the whole process hassle-free.
Oliver Starkey, Manchester

Fantastic service, friendly staff really helpful and kind. Saved me and my colleague lots of stress editing with different camera images! Thank you so much.
Daisy Bees, Somerset

No, it was a very quick, easy and reliable service. Will use your service again and will recommend you to others.
Keith Greenhill, Staffordshire

Great bonus to have you located so close to my address.
John Lyte, East Sussex

September 2009

The service was first class I was kept informed every step of the way. The Nikon D3 I hired worked a dream on the day and the results excellent. I would recommend your service without hesitation.
James Owens, Somerset

A company that leads from the front - also good to be looked after by a happy professional team of staff.
Michael McGuinness, Cambridge

First time I used your service, and found it to be excellent. The quality of the kit, it's packaging and the courier services were all excellent. Amy Harcourt was a pleasure to deal with.
Tim Marshall, Newport

It was a complete pleasure from start to finish hiring a Nikon D3 for the weekend. Excellant customer service and I would recommend Hireacamera to anyone.
Caron De Kock, West Sussex

Nope. Keep it just the way it is!
Geoffrey Yale, Hampshire

An excellent reliable firm and a pleasure to hire from! Thank You.
Liz Flint, South Yorkshire

Excellent service, product delivered on time and the mint was a great touch.
Rob Tibbles, Devon

Was a really enjoyable experience and I will use you again.
Kevin Aston, West Sussex

The service we received was brilliant. The staff were all very helpful and professional. The only hiccup was when the courier tried to deliver at an earlier time than we were advised. Your staff did their best to rectify the problem and we found a way round it. Jaine was really kind and helpful. We are booking again with you this weekend!
Brigid Armstrong, Surrey

Thank you for the chocolate biscuit :) a lovely touch. I shall be recommending you to any one who shall listen.
Kym Adams, Hampshire

Just keep doing it the way you are! Your staff are a total credit to the business!
Alex Cameron, Suffolk

Almost peerless customer service - couldn't do enough to help and really went that extra mile to help me out at very short notice. Simply superb!
Craig Holton, Hampshire

A very excellent service all round, from the camera itself to the staffs helpfulness in the face of my ignorance on certain subjects! Thanks guys
Richard Bradley, London

Staff were incredibly helpful and knowledgeable and customer service was excellent.
Michell Meredith, Torbay Council, Devon

Your team are on the ball and extremely friendly and helpful.
Duncan Youel, M2 Graphic Design and Communication, London

Excellent service and very cost effective as I was hiring a camera to film my wedding - camera and tripod where top notch equipment and easy for my brother to use at our wedding - delivery was prompt and on time - excellent service.
Paul Griffiths, Belfast

Great service, very professional and did exactly what it said on the tin.
Will Cook, London

August 2009

Thought the service was excellent and would definitely hire from you again.
Kevin Williams, Berkshire

First time hiring a camera and after a personal recommendation from Stewart at Lensesforhire, I am extremely please with the service I have received. The camera was in excellent condition and collection and delivery worked exactly as they should. Will definitely be hiring again.
Craig Kitchen, Cambridgeshire

Found the service second to none. Choice of equipment, the equipiment itself was in pristine condition. Delivery and pick up, can't go wrong. Instructions clear and easy to follow. Customer service, friendly and efficient.
Tony Brown, Middlesex

Found the service second to none. Choice of equipment, the equipiment itself was in pristine condition. Delivery and pick up, can't go wrong. Instructions clear and easy to follow. Customer service, friendly and efficient.
Tony Brown, Middlesex

No, excellent service and equipment.
Roger Corlett, Lincolnshire

My 1st hire from the company and I'm sure it won't be my last. A totally easy transaction from start to finish.
Paul Wark, Wiltshire

Very helpful, friendly staff. All in all a great experience!
Adam Howard-Dobson, Suffolk

Perfectly happy with the service provided.
Andrew I'Anson, West Yorkshire

The staff were extremely helpful. It was a very last minute request and they helped tremendously
Tina Harrison, Bedfordshire

Couldn't think of anything that would improve the service. I found the whole process very efficient and helpful, and great value. Thanks.
Matt Cernik, Durham

July 2009

Brilliant as always. Thank you so much for getting a new camera for me after the other one drowned! I have booked more for this summer and Vicky has been great at making the booking process quick and painless!
Victoria Parkinson, Notts

The whole experience was A1, looking forward to hiring equipment from you again. The whole service was good including confirmation of when the equipment was to be delivered, and explanation of what happens next as it was my first time hiring photographic equipment from your company.
Tony Brown, Middlesex

You do not have to improve a very good service
Christopher Lee, Kent

Outstanding customer services, many thanks!
Joe Childs, London

Excellent service as usual guys, keep up the good work!
Craig Sawyer, West Sussex

Extremely helpful telephone customer service and good communication over automated emails. Very happy. Would use you again and also recommend you to friends and work colleagues. Many Thanks.
David Rutter, Staffordshire

Given that this was my first hire with Hire-a-camera the whole process was seamless and rock solid, from setting up the account to delivery and collection. Thank you.
Nick Iddenden, Cheshire

Would hire gear again from you blokes!
Charles Phillips Perdix, Wiltshire

Overall, the whole experience was exceptional and the staff were extremely friendly and helpful. I would definitely recommend/use Hireacamera again.
Mike Clarke, Warwickshire

Excellent service and would highly recommend!
Kerry Brind, Surrey

Very efficient in all areas. Pain free transaction every time.
Richard Carey, Durham

Hirecamera provided an excellent service.
Daryl Whitlock, Hampshire

Rescued me from near-disaster caused by another hire company letting me down, brilliant customer serivce. Cheaper shipping would be nice!
Andy Wallace, South Lanarkshire

I can honestly say that I cannot fault hire a camera. You consistently provide a high level of customer service that is very reassuring. Specifically, I am always pleased to speak to your staff who always know who I am, they know the products and there has not yet been a querie that they haven't answered for me. Although I don't always get to speak to the same person each time, the new person I speak to is still able to help me rather than passing round from person to person or worse still, putting me on hold! Most of all, I like that they are very pro-active when it comes to communiaction. If there is an issue with the equipment or a delay with collection, for example, they call me instead of waiting for me to contact them. It is a professional service that matches the value of the equipment they provide. I have used hire a camera more than once already but I have also recommended it to colleagues both on the Island and in the UK. I believe hire a camera to be excellent value for money and that their level of customer service is one other companies should aspire to.
Clare Payne, Isle of Man

When planning my work I like to know availability immediately. Phone call is much more immediate than the website, but I would like to see availability online more quickly than at present. I appreciate that is difficult! However, my first experience of using Hire a Camera was absolutely superb. Thank you for your excellent service.
Lynn McKay Mathew, North Ayrshire

June 2009

None, easy happy and fun to do business with
David Vermaak, Missing Link Conference Co Ltd, East Sussex

Really excellent service. Glad we have found you!
David Bowen_Jones, Hampshire

Great telephone service
Brett Lloyd, London

Can't think of anything you could improve upon at the moment. Perhaps those who hire more sophisticated equipment would have some things to suggest for refinements. My experience of hiring a basic but quality digital SLR was very good. A big plus point for your company is the friendly, 'can do' and efficient way in which you deal with customers over the phone and through e mail. Maintain these qualities - customers really appreciate them and will come back to you because of them. Thanks to Amy H and others I spoke to over the phone.
Ian Shaw, Kent

There was a slight problem when some of my details got mislaid but the problem was quickly rectified and I'm very pleased with the service received. I had great fun with the lens pleasure doing business and i will be back ,by the way the mint cream was a nice touch.
Katie Knight, Kent

Hire a Camera provide excellent service and value for money. I have used them for 3 years and they have always been efficient and friendly.
Helen Blunt, University of Warwick, Coventry

This is the second time I've used hire a camera and on both occasions the service and equipment have been brilliant. Thanks very much.
Rob Redford, London

Might be worth mentioning on your website that you supply stock as well. I purchased this from another company, not realising I could have included it w/ my hire-a-camera order. Overall, though, I was very impressed with the efficiency and promptness of service. It's rare that an order reaches us on time here in rural Cumbria. Big thumbs up!
Valerie Morgan, Entilent Media, Cumbria

From my point of view, the service was superb and would 100% use again and recommend to any one.
Dominic Roebury, Brayhill Photography, Worcestershire

Everything runs like clockwork. I have absolutely no negatives.
Andres Pienaar, London

Epic service!
Alex Pink, Essex

A fantastic, professional service. Completely reliable. Thank you!
Simon Biffen, London

Good service, website could be better.
Darran Shelton, The Broadcasters, London

The thing that I am most impressed with is the customer service over the phone. Every person I spoke to was friendly, knowledgeable and keen to answer any questions (I am new at camera work). I had a problem with a new credit card and it was handled without issue and with complete friendliness. I only wish I could use your company for everything I need!
Lynn Harris, London

Just keep up the good work
Victor Burgin, Somerset

A fantastic, fast service with a great, friendly team, thanks Jaine, Vicky and Amy! From the Rave on Air Team!
Qwin Cowper, Herts

Brill service will definitely use you again & have already recommend you to all my photographer friends
Cheryl Johnson, Essex

May 2009

Everything was very professional and I would definitely use the service again.
Simon Preston, Simon Preston

The service received was second to none and as a professional photographer I've hired from quite a few places! The whole felt very personal which is rare these days and I would have absolutely no hesitation in recommending you to anyone pro or amateur. Many Thanks
Graeme Waugh, Fife

Excellent service and excellent equipment, will definitely use again.
Matt Moore, London

I really can't express how good this service was. I will definitely use Hareacamera again. Whilst the availability email are really fast, it would help (when out of hours) to have something automated so you don't have to wait. The emails are very quick though.
Andrew St Ledger, Essex

Great service
Daryl Whitlock, Hampshire

Absolutely fantastic, well thought out web based system for keeping me informed and very nice people to deal with on the phone! Would come back again!
Steve Denison, North Yorks

I think your fab, I've used you loads of times and apart from one old lens once you are great. Always happy and cheerful on the phone and a pleasure doing business with. I will be using you all summer long.
Abby Nelson, Abby Nelson Photography, Cumbria

Fantastic! The service that you offer will mean no more business for our previous supplier. Very efficient, and helpful and friendly staff.
Guy McCullouch, CFA Society of the UK

You were brilliant, communication was excellent, helpful advice, plentiful alternatives & helpful very knowledgeable suggestions freely & widely forthcoming when asked in a non condescending professional manner. THANK YOU!
Paula Day, Essex

Thought you guys were great and the equipment was spot on. Your doing a fab job already so no room for improvement!
Victoria Parkinson, Nott

Very impressed with the service and the friendliness of staff. From finding the site on Google to having the lens in my hands took less than 36 hours. Excellent!
Richard Cole, Hampshire

The service I received from hire-a-camera was first rate. The website was easy to use, the hire desk staff were both friendly and helpful and the order and dispatch process stress free. I would definitely use the company again.
Charlotte Gale, North Yorks

On the two occasions I have used you guys the service has been 1st, seriously the best overall service I have ever received.
Ben Everard, Somerset

From ordering to collection of the lens I'd hired, it was very easy and I found the service excellent. I would recommend this company to anyone.
Paul Fisher, Notts

I hired a flashgun which was an option not available though your site. I understand that you are dealing with this issue. I did spend quite some time looking for this option before emailing, thinking I was being daft! Staff over the phone were great to talk to and very helpful. A very positive experience, thank you!
Darren Martin-Lamb, Leicester

Fantastically easy and helpful process from end to end. As a training company that frequently uses media equipment, the exemplary way we were treated means that we will definitely use hireacamera.com in the future.
David McWhir, Consultancy Verite Ltd

Amy and Jane were excellent at helping me I had no idea what I was looking for.
Joanne Edwards, Manchester

April 2009

Great service. Excellent communication throughout. Very simple and efficient. Thanks. If you could reduce the price then that would be even better :-)
Adrian Calcroft, Hertfordshire

Very happy with the service - will use again!
Joe Murphy, Middx

It was an excellent service
Alex Jones, Vale of Glamorgan

Good speedy service and the supplied batteries lasted virtually all day (over 300 photographs taken with the flash).
A Wilkinson, West Midlands

While one item was left out out of my order by accident, the guys made every effort to get me a replacement, even nearly jumping on a train and hand delivering me one in person!
Ellie Taylor, Turner Broadcasting System Ltd, London

Overall the service was excellent, prompt, efficient and I wouldn't hesitate to recommend you to others. You do what you say you will and when. Not often you can say that about a UK service!
Steve Hughes, Hampshire

Very Happy with the service.
Malcolm Pitman, Aberdeenshire

A professional company that serves the broadcast industry with high standards and integrity ... well done guys. We are an Asian Wedding Production company and trying new things such as steadicams and rigs - Hireacamera allows us to do all this without huge outlays.
Minhaj Writter, London

An excellent service although I fond the carriage charges a little excessive. i appreciate that this may be outside your control. Overall I felt the service was excellent and got me out of an incredibly deep hole and for that I thank you.
Glyn Shakespeare, Shakespeare Photography, South Yorkshire

I found my first experience of hiring photographic equipment from Hire-a-Camera to be straight forward and very successful. The staff were very helpful and I will definitely be hiring from them again.
Jon Tucker, Devon

It was such a pleasure to use a professional lens to cover a sports fixture. It would be uneconomic to buy such a lens - hire a camera was the ideal solution and their service exemplary. Thank you.
Andrew Wild, Warwickshire

Great service - the whole delivery/collection service ran on rails and I'll definitely be hiring again in the future. Pleasant, helpful staff also!
Colin Watts, Cornwall

I found that it was really good to talk to your staff on the phone and that they were really helpful. I primarily dealt with Amy.
James Anderson, Northamptonshire,

March 2009

Really good experience - you have very good staff. Could I steal some from you?!
Nick Hayes, Inquit Publishing Ltd , Essex

Amy was very helpful prior to hiring the cameras. We had a couple of issues with payment, credit cards etc and she helped us reach a conclusion. Everyone was really friendly when I called and really helpful. Thanks!
Stuart Moffett, Maximillion Events Ltd, Midlothian

Keep up the good work!
Tim Willrich, Hampshire

No the whole process was so easy and the staff very helpfull. Thanks. Use the following link to see the results http://picasaweb.google.com/08eurochamps/TeamSelections2009
John Turner, Lancashire

Customer services were extremely helpful and very accommodating! The service felt very personal; like I was dealing with an individual rather than a large company. Finally, from my view point I can not think of a single way of improving the service.
Shrawan Patel, London

Service was faultless. 1st camcorder wouldn't work for me. Replaced . No Problem.
Martin Fairley, Northumberland

An excellent service - well done. Overall I was extremely pleased and will definitely use you again!
Leah Taylor, London

Amy Harcourt deserves a pay rise! She was brilliant!
Nick Long, Surrey

We've been using you for 3years now after one simple google search.....and will continue to use you - excellent service!
Sam Eagle, London

I'm always very happy with the service and have recommended you to many friends.
Ben Hyland, London

No everything was great and all my needs and queries were met. Excellent service that got me out of a 'hole' when let down and excellent equipment.
Val Hinton, Warwickshire

The speed and easiness of the service was fantastic. We needed a match to our camcorder at short notice as ours had broken and had never used you before, I was expecting a lot of hassle and faff but it was so easy!
Sophie Kearsley, Symmetry Ltd, Somerset

Great service; we don't use this type of service much, but will definitely come back if needs be.
Ainsley Taylor, Adoption UK, Oxfordshire

February 2009

I just wished that we did more events for which we had to hire cameras.
Phil Palmer, Edirol Europe, London

Please don't change anything! Dealing with Hireacamera is always a pleasure. You have competent and friendly staff, who have answers to even the most bizarre technical questions. Your equipment is up-to-date and kept in good condition, and your delivery/collection routines run like a well-oiled machine. We've been hiring video cameras from Hireacamera since 2004, and given the service we receive, we'll continue to do so for years to come.
Liam Edgeley, Clwyd

Nice mint!
Jack Hughes, London

Excellent service. Thank you.
Mr. J. S. Henderson, East Sussex

I have always found your staff very pleasant, helpful and professional.
Andy Toman, Burton on Trent

Excellent as always!
Craig Sawyer, West Sussex

I couldn't afford to buy a new lens for my trip to Norway so i found this site and hired a lens for my trip. My whole experience with Hireacamera was fantastic and will hire from you again.
Adam Hallyburton, Kent

I was really impressed with the hire desk staff, who were friendly and really helpful - even to a relative novice. Competitive rates helped too! I'd definitely use you again.
Yvonne Press, Edinburgh

Just keep doing it to the high standard.
Kevin Crangles, Robert Bosch Ltd, Bucks

Janauary 2009

Excellent service, excellent staff, excellent products - thank you.
Neil Pleasants, Herts

The overall service was first class, & hire charges extremely competitive. Registration was quick, easy, & the equipment arrived ready to use. I will definitely be hiring equipment again, as it makes total financial sense during a period when buying equipment for infrequent use is not advisable.
Brian Young, Northumberland

Great service equipment and good value! Pick up of kit was a bit a pain. All best Jonathan Phillips (very happy customer!)
Jonathan Phillips, Gloucestershire

Very happy with the service - will use again in the future.
Joe Murphy, Middlesex

Excellent, does exactly what it says on the tin and some, helpful over the phone too!
Adam Husband, West Sussex

I found the whole 'hireacamera' experience very pleasant. The website was easy to use and 'Amy' who I dealt with was very polite, courteous, efficient etc - making it a very simple and stress free process - so thank you.
Rachel Morphy, Wiltshire

Excellent company to deal with. As ever, cheaper hire charges would be very welcome!
Keith Milmer, Beds

Excellent service. Pleasure doing business with you - you make it an easy transaction.
Tahir Sharif, London

I am very impressed with the service provided by you. Sure..I will use hire a camera again if I need.
Vijayant Vashistha, Surrey

This was my first time using hireacamera.com and it will not be my last. From start to finish the whole process has been very professional - but also very friendly - the service I have received has been second to none.
Rachel Jones, Cheshire

2008 and earlier

Vicky is fantastic and that dude that drove the 1ds mk3 to London is awesome!
Morgan White, London

Thank you for your help and speedy response. Amy was very helpful and informative.
Natalie St, Festival Business Solutions, Worcestershire

As a first time user this was a first class experience! Helpful, good humoured staff and the lens delivered exactly as promised. Highly recommended.
Andrew Beach, Birmingham

Great service. Probably no one that we would use very often, but a great contact to have and I would definitely come back to you if needs be. Perhaps a charity discount might have been nice, which I know other companies do....but your service was excellent.
Ainsley Taylor, Adoption UK

We hired a video camera for our wedding having found you on Google! Your staff were hugely helpful and everything arrived on time and was hassle free! We ended up with some great footage of the day. I would recommend you without hesitation
Andy Colley, Surrey

An excellent; friendly and professional service throughout - I was very impressed!
Haakon Dewing, Norfolk